FAQ

• Introduction

  Founded in 2012, Nguyen Duc Production & Trading Co., Ltd has quickly become a trusted leader in the manufacturing and export of indoor and outdoor furniture cushions. With 12 years of experience and annual revenues of USD 9-12 million, we specialize in producing a diverse range of high-quality materials including Olefin, Acrylic, Polyester, and FSC-certified wood—ensuring sustainability and quality in every product. Our commitment to quality has earned us a 20% annual growth rate, reflecting our strong market position and customer trust.

• 1. Are you a factory or trading company?

  Founded in 2012, Nguyen Duc Production & Trading Co., Ltd has quickly become a trusted leader in the manufacturing and export of indoor and outdoor furniture cushions.

• 2. How can I get a sample to check your quality?

  Place sample order. Sample fees will be returned back

• 3. Can you make customized designed products?

  Sure, No problem

• 4. What are your terms of delivery?

  We can accept EXW, FOB, DDP, CIF, DAP and so on.

• 5. What is your payment terms?

  T/T or L/C

• 6. What about the leading time for mass production?

  35-45day. Depends on your order time and if production lines are busy

• 7. How do you guarantee the quality?

  We have QC team to check each processes. Production video, pictures or 3rd inspection are okay.

• 8. How about the after-sales service?

  7/24 Service. Any question, please feel free to contact with us.